12 Best Shopify AI Tools for Brands to Scale Successfully in 2025

The success of your Shopify store doesn’t just depend on what you sell; it’s about how efficiently you do it. In 2025, relying on Shopify’s standard features won’t be enough to stand out and beat the competition.

Scaling a Shopify store is not about working harder anymore, it’s about working smarter. And AI tools help you do just that. But with so many AI tools available, finding the right ones is the challenge. 
That’s why we’ve come up with a list of the best Shopify AI tools across various categories to help you simplify inventory management, increase sales, and deliver a better shopping experience.

Criteria for Choosing Shopify AI Tools 

Today, a lot of tools and software out there claim to be AI-powered. But which ones actually deliver value, and which are just marketing hype?  Here’s what to consider when evaluating the Shopify AI tools for your store 

1. Features and functionalities

Not all AI tools are created equal. Look for tools that offer built-in AI specifically designed for eCommerce rather than generic models like ChatGPT-powered solutions. Tools designed for Shopify are better equipped to address Shopify merchant challenges, delivering more accurate insights, automation, and capabilities.

While different AI tools offer varying features, here are some common ones to prioritize

• Automated inventory management
• Multi-channel marketing automation
• Real-time reporting and analytics
• Personalized product recommendations
• Customer service automation

2. Integration with Shopify

When choosing AI tools for Shopify, seamless integration is a must. 

Ensure the tool syncs effortlessly with Shopify’s ecosystem and other apps, pulls real-time data from your store, and works natively with features like Shopify Plus workflows or POS. 

This ensures accurate insights and automation without clunky workarounds or manual data imports. 

Look for tools that support Shopify’s API fully, offer a one-click setup, and align with your store’s setup, so you can manage everything from one platform without delays or compatibility headaches.

Integration with your existing tech stack is also important to improve your store’s workflow rather than complicating it.

3. Scalability, cost-effectiveness, and user-friendliness

As your Shopify store grows, your AI tools should keep up. Choose apps that can handle increasing data volumes and adapt to changing business needs.

Cost-effectiveness is another key factor. While some AI tools may seem pricey, consider the value they offer in terms of revenue growth, efficiency, and improved customer satisfaction.

Look for tools with flexible pricing plans or free trials to evaluate their worth before committing.

User-friendliness matters, too. Complicated tools with steep learning curves can waste time and lead to poor implementation. 

Opt for AI tools for Shopify with simple interfaces, clear set-up documentation, and strong customer support.

Comparison Table of the Best AI Tools for Shopify

What are the Top AI Tools for Shopify in 2025

We’ve rounded up the best AI tools across five key areas so you can easily find the right ones to scale your Shopify store.

AI Tools for Inventory Management and Operations

Keeping track of inventory and making sense of endless reports can be overwhelming. When you’re running a Shopify store, knowing what’s selling, what’s not, and how to stock up is everything. Without the right tools? You risk stockouts, overstocking, and missing critical data for educated decisions.

Here’s a look at the tools that can simplify this for you

1. Prediko: For end-to-end inventory planning and management 

Prediko is an AI-powered inventory software that gives you features to plan and manage your inventory for both raw materials and finished goods. It has an inbuilt AI trained on 25 million SKUs from 15+ industries, which helps you generate demand forecasts using historical data, market trends, and seasonality. 

Based on the forecast, you get real-time replenishment alerts and ‘buy now’ nudges to ensure you always have the right stock to meet customer demand. Plus, Prediko goes beyond inventory management by helping you execute key supply chain functions such as purchase order management, production orders, bills of materials, etc.

Key features

• AI Demand Planning: Uses AI algorithm to accurately predict future demand by analyzing historical sales data, market trends, and seasonality

• Purchase Order Management: Easily create, manage, and track purchase orders to stock up on time and fulfill customer orders.

• Analytics & Reports: Track key inventory metrics like stock levels, PO status, and sales performance in real time. Get ‘at-risk’ and ‘out-of-stock’ alerts for timely reordering. 

• Raw Materials Management: Keeps track of raw materials and links the raw materials plan to the finished goods demand for accurate production planning. 

• Multi-Location Support: Provides a unified view of inventory and sales data across multiple locations, whether it’s warehouses, sales channels, or retail stores.

Pricing 

Prediko’s pricing starts at $119 per month with unlimited users, SKUs, and POs.  You can sign up for a free 14-day trial.

‍

AI Tools for Reporting

2. Polar Analytics: For AI-driven reporting 

Polar Analytics is a powerful all-in-one analytics platform built for Shopify merchants who need a simpler way to track performance across multiple channels. 

It brings together data from sources like Shopify, Google Analytics, Facebook Ads, and others, presenting it through intuitive dashboards. 

Its AI-powered insights help you identify trends, optimize marketing efforts, and drive revenue growth without drowning in data.

Key features

• "Ask Polar Insights" for a breakdown of reports 
• Pre-built eCommerce dashboards 
• Customer journey tracking and advanced attribution models
• Unified data dashboard to centralize data from various platforms 
• Conversational AI for building custom reports  

Pricing 

Polar Analytics’ pricing starts at $300 per month and goes up to $400 per month. 

3. Airboxr: For automated spreadsheet reporting

Airboxr is a no-code data automation platform built for e-commerce teams who use spreadsheets to make revenue decisions.
It connects directly to data sources like Shopify, Meta Ads, Google Ads, and Amazon, delivering ready-to-use reports inside Google Sheets—no manual exports or formulas needed.

Its AI assistant interprets your data, surfaces key insights, and recommends next steps to grow revenue faster.

Key features

• “Ask Airboxr” to get revenue insights in plain English
• One-click reports for CAC, AOV, LTV, ROAS, and product performance
• Contains 150+ pre-designed reports
• Auto-refreshing dashboards in Google Sheets
• AI recommendations for your marketing and product decisions

Pricing 

Airboxr pricing starts at $249 per month. Custom plans available for larger and more complex businesses.

‍

AI-Powered Customer Service Tools

Great customer service is not about responding anymore. It’s about responding fast.

Customers expect quick, helpful responses 24/7, but handling every request manually? That’s a recipe for burnout and mistakes.

The good news? Nearly two-thirds of customer service tasks can be automated with AI.

From answering FAQs to managing refunds, the following tools can take a huge load off your team while keeping customers happy.

4. Gorgias: For efficient, multi-channel customer support

Gorgias is a popular customer support platform for eCommerce stores, seamlessly integrating with Shopify to centralize support tickets from multiple channels like email, live chat, social media, and more. 

Its AI-powered automation and machine learning capabilities enable quick responses to common queries and allow your support team to focus on complex issues.

Key features

• AI agents for automating responses to repetitive questions 
• Centralizes customer inquiries from email, chat, and social media 
• Create, duplicate, edit, and refund Shopify orders within Gorgias
• Provides customizable canned replies through macros and templates
• AI to scan tickets, studying the tone and content of every incoming message

Pricing

Gorgias’ pricing starts at $60 per month and goes up to $203 per month for up to 300 support tickets. 

5. Tidio: For combining automated and live customer support

Tidio is an intuitive live chat and chatbot solution designed to improve customer engagement and support. 

It combines AI chatbots with live agent support, making it easy to automate responses to common queries while still offering personalized assistance when needed. 

With seamless integration into Shopify, Tidio helps reduce cart abandonment and improve customer satisfaction.

Key features

• 40+ no-code Shopify automation (recommend products, recover carts, etc)
• AI to handle repetitive tasks like checking product availability, sending discount codes
• AI chatbot to automate responses in multiple languages 
• Customizable chat widgets to match store branding

Pricing 

Tidio’s pricing starts at $24.17 per month and goes up to $2,999 per month. Free plan for up to 50 conversations. 

AI Marketing Automation Tools

Marketing workflows can get overwhelming in no time.

The right tools help you personalize messages, optimize campaigns, and turn casual visitors into loyal customers; without the extra effort. 

If you're still handling marketing manually, you’re likely missing out on valuable sales opportunities.

So, what specific AI tools does Shopify offer for marketing? Let’s find out.

6. Klaviyo: For personalized email and SMS marketing automation

Klaviyo is a marketing platform that can help Shopify merchants deliver highly personalized email and SMS experiences.

Its AI makes segmentation, predictive analytics, and automation easy, enabling you to reach the right customers at the right time. With deep Shopify integration, Klaviyo helps you improve marketing performance while saving time.

Key features

• AI-powered segmentation for targeted marketing campaign
• Predictive analytics to forecast next order date, CLV, churn risk, and more
• Generative AI to create email and SMS workflows 
• Email and SMS optimization using AI 
• AI to review customer sentiment and send product recommendations 

Pricing 

Klaviyo AI’s pricing starts at $45 for emails. To get both email and SMS, the price is $60 per month with 15,000+ emails and 1,250 SMS/MMS credits. 

7. ActiveCampaign: For all-in-one marketing and CRM automation

ActiveCampaign is a marketing and CRM automation tool that combines AI-driven insights with email marketing and sales automation features. 

Its AI segmentation helps group customers by behavior, such as identifying high spenders or at-risk churners, so you can target them with specific campaigns like loyalty discounts or re-engagement offers.

Key features

• Generative AI for personalized email and SMS content
• Predictive sending for impactful message delivery
• AI to build your own brand kit for personalized campaigns
• AI-suggested segmentation for your customers 

Pricing 

ActiveCampaign’s pricing starts at $15 per month and goes up to $145 per month. This pricing is for 1,000 contacts. As the number of contacts grows, so does the pricing. 

AI for Improved Product Recommendations

Personalization is everything when it comes to improving sales and shopping experience. 

AI-powered product recommendation tools take the hassle out of building upsell workflows for different customer segments. They automatically show the right products to the right customers, increasing average order value.

Here are some Shopify AI tools to help you with product recommendations.

8. Drift AI: For personalized product recommendations

Drift is an AI platform that improves Shopify merchants’ ability to deliver personalized shopping experiences through advanced product recommendations. 

It displays relevant products through various widgets such as Featured Products, Related Products, New Arrivals, and Top Sellers.

You can set up widgets for your home page, collection page, product page and cart page too. This means you can provide personalized recommendations at every stage of the buyer’s journey. 

Key features

• Manual recommendations to showcase selected products
• Cart drawer support for viewing products while staying on the current page
• Display Trending, Related Products, New Arrivals, and Top Selling items
• Customizations to align recommendations with your brand’s style

Pricing 

Drift AI’s pricing starts at $9.99 per month and goes up to $39.99 per month. If your store processes less than 10 orders a month, you can use Drift for free too.

9. Wiser: For upsells and cross-sells 

Wiser uses AI to increase sales by offering effective upselling and cross-selling options. Analyzing customer behavior, browsing patterns, and purchase history, Wiser makes sure you’re offering relevant products to customers at the right time.

Plus, it has a user-friendly interface, an easy setup for those with limited tech skills, and a responsive support team.

Key features

• AI-based frequently bought together bundles + discounts
• Shows post-purchase and checkout upsells 
• Advanced cart drawer with a progress bar and upselling features 
• Recommendations quiz, API access, and multi-currency compatibility
• Upsell and cross-sell options on product pages, thank-you pages, and more

Pricing

Wiser offers a free plan for stores with up to 50 monthly orders, while paid plans start at $9 per month and go up to $49 per month.

AI Content Creation Tools

87% of B2B marketers reported that content marketing increased brand awareness, and 74% stated it generated leads in the past year i.e. 2024. 

Creating engaging content is essential for a successful Shopify brand, but writing the perfect product descriptions, blogs, or ad copy takes time.

Luckily, AI content creation tools make it easier to generate high-quality content that attracts and converts customers. If you're still stuck spending hours writing and editing, you’re not making the most of your time.

Here are some Shopify AI tools to simplify your content creation process

10. Shopify Magic: For content creation within Shopify

Shopify Magic is Shopify’s AI-powered assistant that helps merchants create engaging content quickly. It sits like ChatGPT within your Shopify store and you can use it to write product descriptions, marketing copy for emails and social media, or answers for FAQs. 

Not just writing, you can also use it to remove and generate new backgrounds for your product pictures.

Key features

• Generates high-quality product descriptions in a click
• Creates marketing copy for emails, social media, and ads
• Remove and replace the background of product pictures 
• AI suggestions to improve existing content
• Quick and relevant responses to live chat conversations

Pricing 

Shopify Magic is free to use for all Shopify merchants 

11. JasperAI: For producing marketing copy and content

JasperAI is an AI writing tool that helps merchants produce engaging and effective content at scale. 

With deep Shopify integration, Jasper simplifies content workflows by generating on-brand product descriptions, blog posts, email campaigns, and social media ads, all while maintaining your unique brand voice.

Key features

• AI content generation for product descriptions, blogs, and ads
• Offers AI-powered SEO optimization suggestions
• Learns your brand’s voice for consistent messaging
• Edit and modify images in seconds with AI
• AI document editor trained exclusively in marketing best practices

Pricing 

Jasper’s pricing starts at $39 per seat per month. Enterprise brands can also check out the custom pricing options.

12. Icon: For video ad creation 

Icon is an AI tool that helps Shopify merchants create professional-quality video ads quickly and efficiently. It offers a range of features for scriptwriting, editing, analytics, and creative asset management to simplify the ad creation process

Key features

• Automatically generates scripts and assembles video ads
• Video editing features including voiceovers, captions, etc
• Allows you to store, tag, and organize videos with AI
• AI to help with audience tracking and research along with UGC content 

Pricing 

Icon offers a $399/month plan or you can pay $5000 once and get it for a lifetime. Custom pricing for enterprise brands is also available. 

Challenges and Considerations in Implementing Shopify AI Tools

AI tools can change how you operate your Shopify store, but they also bring their own challenges.

Here’s what you need to watch out for and how to tackle different challenges.

1. Data privacy and security

AI tools rely heavily on customer data to provide personalized experiences. However, with increasing privacy regulations like GDPR and CCPA, mishandling data can quickly lead to legal trouble, loss of customer trust, and potential security breaches.

The fix? Make sure you’re working with AI providers that take data protection seriously. Strong encryption, regular security audits, and ensuring compliance with privacy laws are a must. Also, be upfront with customers about how their data is being used to build trust.

2. Integration complexity

Integrating AI tools with your Shopify store can be a headache. Compatibility issues, software conflicts, or just plain confusing setups can leave you frustrated and wondering if it’s all worth it.

The solution? Start small. Test one or two tools first before rolling them out across your entire store. Collaborate with AI tool providers to ensure smooth integration, and don’t skip on testing and monitoring. Catching issues early makes a huge difference.

3. Cost and ROI concerns

AI tools can be pricey, especially if you’re a small or medium-sized business. And if they’re not properly implemented, you might not see the returns you expected.

The smart move? Compare the costs to potential benefits before diving in. Many AI tools offer free trials or lower-cost plans so you can test them out without commitment. Keep an eye on your results and adjust as needed to ensure you’re getting value for your investment.

4. Lack of guidance and implementation support

Even with easy-to-use AI tools, getting the setup right and making the most of advanced features can be challenging. Shopify merchants often struggle with configuring integrations, understanding analytics, or creating workflows that truly improve their store’s performance.

Look for tools that are backed by a good customer support team and have detailed resources including tutorials, guides, and help articles. Prediko’s support team is available 24/7 so that you’re never stuck figuring things out alone.

Choose Prediko as the AI Inventory Manager and Planner for your Shopify Store

AI tools are changing everything, especially for Shopify merchants, but when it comes to inventory management, Prediko leads the pack. 

Its AI (built-in, not bolted-on) helps with accurate demand forecasting, replenishment alerts, and smart purchase order management, making Prediko a must-have Shopify AI tool to manage and scale your inventory with ease.

Ready to experience an AI tool for Shopify that goes beyond the buzz and actually makes a difference? Try Prediko free for 14 days.

Frequently Asked Questions

1. Does Shopify have AI tools?

Yes, Shopify offers built-in AI tools like Shopify Magic for content creation and integrates well with third-party AI tools for inventory management, marketing, customer support, and more.

2. What is the best AI chatbot for Shopify?

Tidio is one of the best AI chatbots for Shopify, offering AI automation for live chat, customer support, and engagement.

3. What are the best AI tools for dropshipping stores?

Prediko for inventory planning & management, Klaviyo for marketing automation, and Drift AI for personalized product recommendations are top AI tools for dropshipping stores.

4. How to create a Shopify website with AI?

To create a Shopify website with AI, use tools like Shopify Magic for content creation, JasperAI for marketing copy, and Icon for generating video ads.

5. How does Shopify Magic compare to other AI tools?

Shopify Magic offers basic AI-powered automation for tasks like product descriptions and emails, but it’s limited compared to specialized AI tools that provide deeper functionality and customization.